> ## Documentation Index
> Fetch the complete documentation index at: https://developer.quickei.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help with your integration

Our developer support team is here to help you build a successful integration.

## Get Help

<CardGroup cols={2}>
  <Card title="Email Support" icon="envelope" href="mailto:support@quickei.io">
    Reach us at **[support@quickei.io](mailto:support@quickei.io)** for technical questions, bug reports, or integration guidance.
  </Card>

  <Card title="Contact Form" icon="message" href="https://quickei.io/contact">
    Submit a detailed request through our contact form and we'll get back to you promptly.
  </Card>

  <Card title="GitHub" icon="github" href="https://github.com/appdevsx/Quickei-Gateway-Example">
    Browse code examples, report issues, or contribute to the official integration repository.
  </Card>

  <Card title="Documentation" icon="book" href="/getting-started/01-introduction">
    Explore the full API documentation with interactive playground, code examples, and guides.
  </Card>
</CardGroup>

## When Contacting Support

To help us resolve your issue quickly, please include:

* Your **merchant ID** or account email
* The **API endpoint** you're calling
* The **full request and response** (with sensitive data redacted)
* The **timestamp** of the failed request
* Your **environment** (sandbox or production)

<Note>
  For urgent production issues affecting live payments, include "URGENT" in your email subject line for priority handling.
</Note>